Harbor Funds | Frequently Asked Questions - Account Services

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Account Services
How do I set up or make changes to the Automatic Options on my account? Show
Please complete the Automatic Transactions form. This form allows you to set up or make changes to an Automatic Investment Plan, a Automatic Exchange Plan, and/or Automatic Redemption Plan. Please provide the appropriate banking instructions and be sure to include a voided check or a savings account deposit slip, as well as the required Signature & Certification.

Mail the form to the appropriate address below.

First class mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.

How do I update the banking information on my account? Show
Online
If you have established Online Access for your account, you may update your banking information via our website 24 hours a day. To Establish Online Access or Log In to your account, click here.

By Mail
Using the Account Services form, please complete the Account Registration, Banking Information, and Signature & Certification steps. Please be sure to include a voided check or a savings account deposit slip if you are adding ACH instructions for Electronic Transfers.

Mail the form to the appropriate address below.

First class mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.

Note: There will be a 10 business day hold on the use of this information for redemptions once it has been added or replaced, unless accompanied by a Medallion Signature Guarantee.

 
How do I change my name on my account? Show
Using the Account Services form, please complete the Account Registration, Name Change Notification, and Signature & Certification steps, making sure to provide a signature for both your former name and current name and include a copy of the marriage certificate or court documentation granting your legal name change.

Mail the form to the appropriate address below. 

First class mail to: 
Harbor Funds 
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.
How do I exchange shares? Show
Online

If you have established Online Access for your account, you may submit an order to exchange shares via our website 24 hours a day. To Establish Online Access or Log In to your account, click here.


By Mail

To exchange shares by mail, please send a clear and complete letter of instruction requesting your exchange.  You can download and print a Letter of Instruction form.  Alternatively, this form can also be requested from a Shareholder Services Representative (see below).  When completing a Letter of Instruction form, be sure to state the name of the fund, the share class, the number of shares or dollar amount to be exchanged and the number of your account. Sign the request exactly as the name or names appear on the account registration and mail it to the appropriate address below.

First class mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery services.


By Phone

If you have established access through our Interactive Voice Response (IVR) system, you may submit exchange orders 24 hours a day by calling 800-422-1050 and saying "Exchange". The first time you use the IVR, you will have to establish telephone access to your account and will need your account number, fund number and social security number to confirm your identity.

You may also submit your exchange order by speaking to a Shareholder Services Representative. Our Shareholder Services Representatives can be reached at 800-422-1050, Monday through Friday, 8:00 a.m. to 6:00 p.m. Eastern time.
How do I change my address? Show
Online

The quickest and most efficient way to update your address is by using our website to log into your account.  Once you have established online access, you can make updates or submit trades 24 hours a day. To establish online access or log into your account, click here. 


By Mail

To update your address by mail, use the Account Services form.  Please complete the Account Registration, Address Change or Correction, and Signature & Certification steps, and then mail the form back to us.

First class mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.

By Phone

You may also submit your address change by speaking to a Shareholder Services Representative. Our Shareholder Services Representatives can be reached at 800-422-1050, Monday through Friday, 8:00 a.m. to 6:00 p.m. Eastern time.
How do I sell shares? Show
Redemptions can be paid by check, wire or ACH transfer only to the address or bank account of record. There are a variety of ways you can request a redemption:
Online

If you have established online access, the fastest and easiest way to redeem shares is to simply log into your account and submit a trade request. To establish online access or log into your account, click here.


By Mail

You may mail a written redemption request to our Shareholder Servicing Representatives. State the account number, name of the fund and the class of shares and number of shares or dollar amount to be sold. Sign the request exactly as the name or names appear on the account registration and mail it to the appropriate address below.

First class mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.

By Phone

If you have established access through our Interactive Voice Response (IVR) system, you may submit redemption orders 24 hours a day by calling 800-422-1050 and saying "Redeem". The first time you use the IVR, you will have to establish telephone access to your account and will need your account number, fund number and social security number to confirm your identity.

You may also submit your redemption order by speaking to a Shareholder Services Representative. Our Shareholder Services Representatives can be reached at 800-422-1050, Monday through Friday, 8:00 a.m. to 6:00 p.m. Eastern time.
How do I purchase additional shares? Show
Online

If you have established online access and added banking instructions to your account, you can use our website to log into your account to purchase shares at any time. And if you haven't yet added banking instructions to your account, you can do that online as well.

To establish online access or log into your account click here.


By Mail

To purchase shares by mail, fill out the investment slip included with your most recent transaction confirmation or quarter-end statement.  Alternatively, you can download and print an Additional Investments form from our website. This form can also be requested from a Shareholder Services Representative (see below). 

When completing an investment slip or Additional Investments form, be sure to state your account number, the name of the fund, the share class and the dollar amount to be purchased.

Make your check payable to "Harbor Funds" and mail it with your investment slip or Additional Investments form to the appropriate address below:

Regular mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.


By Phone

If you have established access through our Interactive Voice Response (IVR) system and have banking instructions on file, you may submit purchase orders 24 hours a day by calling 800-422- 1050 and saying "Purchase".  The first time you use the IVR, you will have to establish telephone access to your account and will need your account number, fund number and social security number to confirm your identity.

You may also submit your purchase order by speaking to a Shareholder Services Representative. Our Shareholder Services Representatives can be reached at 800-422-1050, Monday through Friday, 8:00 a.m. to 6:00 p.m. Eastern time.


By Wire

You can also purchase shares by wire. Instruct your bank to wire the amount of the additional investment to State Street Bank and Trust Company using the banking instructions below. Make sure to include your account number, the name of the fund, the share class and your account registration.

Wire to:
State Street Bank and Trust Company
Boston, MA
ABA#: 0110 0002 8
Acct: DDA #3018-065-7

How do I add or change beneficiaries on my account? (IRA & Non-IRA) Show
For non-retirement accounts registered to individuals and joint tenants with rights of survivorship only, please complete the Transfer on Death form in its entirety, making sure to provide the required signature(s).

For a Traditional, Roth, or SEP Individual Retirement Account, please complete the IRA Beneficiary Designation form in its entirety, making sure to provide the required signature.

Mail the form to the appropriate address below.

First class mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.

Will I be subject to a redemption fee? Show
The Harbor High-Yield Bond Fund, the Emerging Markets Debt Fund, and the Convertible Securities Fund charge a 1% redemption fee on shares that are redeemed before they have been held for 90 days.

Please refer to the Prospectus for a more detailed explanation of this redemption fee and the circumstances that may make your account exempt.
How do I change the registration on my account? Show
There are many situations that might require you to make changes to an account's registration. Some examples include:
  • Adding or removing an owner from an account
  • Death of a friend or relative who named you as a beneficiary
  • Transferring a Trust account into the name of an individual shareholder

In all of these examples, and several more, you will need to complete a Letter of Instruction and have your letter stamped with a Medallion Signature Guarantee. To learn more about when you may need a Medallion Signature Guarantee, click here.

You will also need to submit a completed and signed New Account Application or IRA New Account Application depending on the type of account being changed or transferred. 

Click these links to learn more about the re-registration process for an IRA account or a regular (non-IRA) account.

Mail completed documents and forms to the appropriate address below.

First class mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.

Updating ownership of accounts can be complex. If you have any questions at all, please contact a Shareholder Services Representative at 800-422-1050, Monday through Friday, from 8:00 a.m. to 6:00 p.m., Eastern time for specific instructions on re-registering accounts.
Can I purchase Harbor Funds if I am not a U.S. resident? Show
Harbor Funds are available for sale in all 50 United States, the District of Columbia, Puerto Rico, U.S. Virgin Islands and Guam. Certain Harbor funds are also available for sale to certain government approved pension plans in Chile and Peru.
What are the required minimum investments? Show

Asset Class Minimum Investments
Institutional Class Open to all shareholders
  • $50,000 minimum investment (except for commodity and fixed income funds)
  • $1,000 minimum investment for Commodity Real Return Strategy, High Yield Bond, Bond, Real Return, and Money Market funds
Administrative Class Limited to eligible retirement plans and financial intermediaries only
  • $50,000 minimum investment for each fund
  • No minimum investment for qualified retirement plans and Section 457 plans
Investor Class Open to all shareholders
  • $2,500 minimum investment for regular accounts and $1,000 minimum for IRA and UTMA/UGMA accounts

How do I add the Money Market check writing option? Show
To add the Money Market check writing privilege, please complete the Money Market Checkwriting form. There is no charge for Money Market check orders, but please note you must have an existing Money Market fund in order to add the check writing privilege. If you do not have an existing Money Market fund, this must first be established with a minimum initial investment of $1,000.00.

Mail the form to the appropriate address below.

First class mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.

How do I add a Power of Attorney to my account? Show
Power of Attorney can only be added to IRA accounts, Individual and Joint Accounts. To add Power of Attorney, please complete the Power of Attorney Authorization form.

If the account holder is incapacitated and cannot sign for themselves, a Power of Attorney Verification for Incapacitated Person form must be completed. This form allows for the sole signature of the Attorney-in-Fact provided a certified copy of the Power of Attorney Agreement is included. Non-Harbor Funds Power of Attorney documents may be accepted upon review by our legal department.

Please read each form carefully and completely, taking note that all signatures must be notarized.

Mail the form to the appropriate address below.

First class mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.