Harbor Funds | Frequently Asked Questions - Account Services

Education & FAQs

Customer Support FAQs

Online Access
Quicken
Importing Tax Data
Account Services
Re-Registrations

Retirement FAQs

Roth IRA
Traditional IRA
Rollovers

Tax FAQs

Cost Basis
Understanding Form 5498
Understanding Form 1042-S
Understanding Form 1099-DIV
Understanding Form 1099-B
Understanding Form 1099-R
Foreign Tax
Miscellaneous
Account Services
How do I change the registration on my account? Show

There are many situations that might require you to make changes to an account's registration. Some examples include:

  • Adding or removing an owner from an account
  • Transferring UTMA or UGMA account assets into the name of the former minor upon reaching age of majority
  • Death of a friend or relative who named you as a beneficiary
  • Transferring a Trust account into the name of an individual shareholder

In all of these examples, and several more, you will need to complete a Letter of Instruction and have your letter stamped with a Medallion Signature Guarantee. To learn more about when you may need a Medallion Signature Guarantee, click here.

You will also need to submit a completed and signed New Account Application or IRA New Account Application depending on the type of account being changed or transferred. 

Click these links to learn more about the re-registration process for an IRA account or a regular (non-IRA) account?

Updating ownership of accounts can be complex. If you have any questions at all, please contact a Shareholder Services Representative at 800-422-1050, Monday through Friday, from 8:00 a.m. to 6:00 p.m., Eastern time for specific instructions on re-registering accounts.
How do I purchase additional shares? Show
Online

If you have established online access and banking instructions for your account, you can use this website to log into your account to purchase shares at any time. And if you haven't yet established banking instructions for your account, you can do that online as well.

To establish online access or log into your account click here.


By Mail

To purchase shares by mail, fill out the investment slip included with your most recent transaction confirmation or quarter-end statement.  Alternatively, you can download and print an Additional Investments form. This form can also be requested from a Shareholder Services Representative (see below). 

When completing an investment slip or Additional Investment form, be sure to state the name of the fund, the share class, the dollar amount to be purchased, and the number of your account.

Make your check payable to "Harbor Funds" and mail it with your investment slip or form to the appropriate address below:

Regular mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or other delivery service.


By Phone

If banking instructions have already been established on your account and you have established access through our Interactive Voice Response (IVR) system, you may submit orders 24 hours a day by calling 800-422-1050 and saying "Purchase".

If you have not established IVR access, please call a Shareholder Services Representative for assistance. Please note that payment for purchase of shares via the telephone may be made only through an ACH debit of your previously added bank account.

Shareholder Services Representatives are available at 800-422-1050, Monday through Friday, from 8:00 a.m. to 6:00 p.m. Eastern time.


By Wire

You may also purchase shares via wire. Instruct your bank to wire the amount of the additional investment to State Street Bank and Trust Company using the banking instructions below. Make sure to supply the fund name, share class, your account registration and account number.

Wire to:
State Street Bank and Trust Company
Boston, MA
ABA#: 0110 0002 8
Acct: DDA #3018-065-7

What are the required minimum investments? Show

Asset Class Minimum Investments
Institutional Class Open to all shareholders
  • $50,000 minimum investment (except for commodity and fixed income funds)
  • $1,000 minimum investment for Commodity Real Return Strategy, High Yield Bond, Bond, Real Return, Short Duration, and Money Market funds
Administrative Class Limited to eligible retirement plans and financial intermediaries only
  • $50,000 minimum investment for each fund
  • No minimum investment for qualified retirement plans and Section 457 plans
Investor Class Open to all shareholders
  • $2,500 minimum investment for regular accounts and $1,000 minimum for IRA and UTMA/UGMA accounts

How do I exchange shares? Show
Online

If your have established Online Access for your account, you may submit an order to exchange shares via our web site 24 hours a day. To Establish Online Access or Log In to your account, click here.


By Mail

To exchange shares by mail, please send a clear and complete letter of instruction requesting your exchange.  You can download and print a Letter of Instruction form.  Alternatively, this form can also be requested from a Shareholder Services Representative (see below).  When completing a Letter of Instruction form, be sure to state the name of the fund, the share class, the number of shares or dollar amount to be exchanged and the number of your account. Sign the request exactly as the name or names appear on the account registration. Neither Harbor Funds nor the shareholder servicing agent is responsible for any mail that is lost or misdirected by the U.S. Post Office or other delivery service.

Send regular mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not reponsible for any mail that is lost or misdirected by the U.S. Post Office or other delivery services.


By Phone

If you have established access through our Interactive Voice Response System (IVR), you may submit orders 24 hours a day by calling 800-422-1050 and saying "Exchange". 

If you have not established IVR access, please call Shareholder Services for assistance.  Call 800-422-1050,  Monday through Friday, 8:00 a.m. to 6:00 p.m. Eastern time.


How do I sell shares? Show

Redemptions can be paid by check, wire or ACH transfer only to the address or bank account of record. There are a variety of ways you can request a redemption:

Online

If you have established online access, the fastest and easiest way to redeem shares is to simply log into your account and submit a trade request. To establish online access or log into your account, click here.


By Mail

You may mail a written redemption request to our Shareholder Servicing Representatives. State the name of the fund, the class of shares and number of shares or dollar amount to be sold and the account number. Sign the request exactly as the name or names appear on the account registration and mail it to the appropriate address below:

First class mail to:
Harbor Services Group, Inc.
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Services Group, Inc.
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302


By Phone

You can submit orders 24 hours a day by calling 800-422-1050 and selecting our Interactive Voice Response system. The first time you use the interactive phone system, you will have to establish telephone access to your account and will therefore need your account number, fund number and social security number to confirm your identity.

You can also call our Shareholder Servicing Representatives for assistance.

Call 800-422-1050, Monday through Friday, from 8:00 a.m. to 6:00 p.m. Eastern time.
Will I be subject to a redemption fee? Show

The Harbor International Fund, Harbor International Growth Fund and Harbor Global Value Fund may charge a 2% redemption fee on shares that are redeemed before they have been held for 60 days. The Harbor High-Yield Bond Fund may charge a 1% redemption fee on shares that are redeemed before they have been held 9 months. The Harbor Commodity Real Return Strategy Fund may charge a 2% redemption fee on shares that are redeemed before they have been held 30 days.

Please refer to the Prospectus for a more detailed explanation of this redemption fee and the circumstances that may make your account exempt.
How do I change my address? Show
Online

The quickest and most efficient way to update your address is by using our web site to log into your account.  Once you have established online access, you can make updates or submit trades 24 hours a day. To establish online access or log into your account, click here. 


By Mail

To update your address by mail, use the Account Maintenance Form.  Please complete the Account Registration, Address Change or Correction, and Signature & Certification steps, and then mail the form back to us.

Send first class mail to:
Harbor Services Group, Inc.
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Services Group, Inc.
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302


By Phone

You may also submit your address change by calling a Shareholder Services Representative at:
800-422-1050, Monday through Friday, 8:00 a.m. to 6:00 p.m. Eastern time.

How do I change my name on my account? Show
Using the Account Maintenance form, please complete the Account Registration, Name Change Notification, and Signature & Certification steps, making sure to provide a signature for both your former name and current name and include a copy of the marriage certificate or court documentation granting your legal name change.

First class mail to:
Harbor Services Group, Inc.
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Services Group, Inc.
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302
How do I update the banking information on my account? Show

Using the Account Maintenance form, please complete the Account Registration, Banking Information, and Signature & Certification steps. Please be sure to include a voided check or a savings account deposit slip if you are adding ACH instructions for Electronic Transfers.

Send the form via first class mail to:
Harbor Services Group, Inc.
P.O. Box 804660
Chicago, IL 60680-4108

Send express or registered mail to:
Harbor Services Group, Inc.
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Note: There will be a 10 business day hold on the use of this information for redemptions once it has been added or replaced, unless accompanied by a Medallion Signature Guarantee.

How do I add or change beneficiaries on my account? (IRA & Non-IRA) Show
For a non-retirement accounts registered to individuals and joint tenants with rights of survivorship only, please complete the Transfer on Death Registration form in its entirety, making sure to provide the required signature(s).

For a Traditional, Roth, or SEP Individual Retirement Account, please complete the IRA Beneficiary Designation form in its entirety, making sure to provide the required signature.

First class mail to:
Harbor Services Group, Inc.
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Services Group, Inc.
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302
How do I set up or make changes to the Automatic Options on my account? Show
Please complete the Automatic Options form. This form allows you to set up or make changes to an Automatic Investment Plan, a Systematic Exchange Plan, and a Systematic Withdrawal Plan. Please provide the appropriate banking instructions and be sure to include a voided check or a savings account deposit slip, as well as the required Signature & Certification.

First class mail to:
Harbor Services Group, Inc.
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Services Group, Inc.
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302
How do I add the Money Market check writing option? Show
To add the Money Market check writing privilege, please complete the Money Market Checkwriting form. There is no charge for Money Market check orders, but please note you must have an existing Money Market fund in order to add the check writing privilege. If you do not have an existing Money Market fund, this must first be established with a minimum initial investment of $1,000.00.

First class mail to:
Harbor Services Group, Inc.
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Services Group, Inc.
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302
How do I add a Power of Attorney to my account? Show
Power of Attorney can only be added to IRA accounts, Individual and Joint Accounts. To add Power of Attorney, please complete the Power of Attorney & Indemnification form.

If the account holder is incapacitated and cannot sign for themselves, a Power of Attorney Verification, Authorization & Indemnification form must be completed. This form allows for the sole signature of the Attorney-in-Fact provided a certified copy of the Power of Attorney Agreement is included. Non-Harbor Funds Power of Attorney documents may be accepted upon review by our legal department.

Please read each form carefully and completely, taking note that all signatures must be notarized.

First class mail to:
Harbor Services Group, Inc.
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Services Group, Inc.
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302
Can I purchase Harbor Funds if I am not a U.S. resident? Show
Harbor Funds are available for sale in all 50 United States, the District of Columbia, Puerto Rico, U.S. Virgin Islands and Guam. Certain Harbor funds are also available for sale to certain government approved pension plans in Chile and Peru.