Your User ID can be from 6 to 20 characters long, including special characters, and it must include at least one letter. User IDs are NOT case sensitive.
Your password can be from 6 to 20 characters long, including special characters, and must include at least one letter and one number. Passwords are NOT case sensitive.
You will also be prompted to make some additional choices and choose a few security questions. These questions and answers enable Harbor to offer greater levels of security by ensuring that the person accessing your account is really you.
However, if you sign up for e-delivery, there will be two changes to your account: First, you will receive e-mail notifications when any new documents or reports are available online. Second, we will stop sending your paper copies, so you can worry less about identity theft and discarding or filing all of that paper. And keep in mind, when you sign up you'll be able to choose which types of documents you want to receive only electronically, and which types you still want to receive on paper -- statements, transaction confirmations, tax documents, prospectuses, etc. You'll even be able to choose e-delivery and still receive a paper copy of your Year End Statement, if you would like.
To sign up for e-delivery and go paperless, log in to your account, click the My Account Profile tab, and edit your Document Delivery Settings.
To turn on e-delivery notifications, and turn off paper mailings for your account:
Note: To sign up for e-delivery, you must first register your account for online access. If you would like help, contact a Shareholder Services Representative. Our representatives are available Monday through Friday, 8:00 a.m. to 6:00 p.m. Eastern time at 800-422-1050.