Career Opportunities

Contacting Human Resources

Harbor Capital Advisors, Inc.
Attn: Human Resource Team
111 South Wacker Drive, 34th Floor
Chicago, IL 60606
Phone: 312-443-4400
Fax: 312-443-4135

Business Management & Development Analyst

The Business Management and Development Analyst supports transfer agency operations of Harbor Services Group in a variety of roles which include business analyst, project/process management and vendor oversight. In this role you will work within the various Harbor Service Group's internal support teams to support day-to-day operations working as a system liaison between 3rd party vendors and internal IT to trouble shoot issues, identify operational efficiencies and administer business solutions. This position is also responsible for managing and executing project and test plans, re-engineering key Harbor processes to improve the efficiency and timeliness of activities, maintaining existing applications, building and maintaining relationships with various third parties, including clients, vendors, brokers and other data providers.


Key Responsibilities

Project and Process Management
  • Lead and participate in and document business requirements and functional specifications
  • Create and administer project schedules and lead project teams to ensure deadlines are met in a consistent manner
  • Re-engineer, standardize, and execute process management based on specific Senior Mgmt and business requirements
  • Develop accurate and complete test plans
  • Provide testing and testing leadership for the projects in which they are assigned.
  • Develop and facilitates meeting objectives and agendas
  • Enforce project deadlines and schedules
  • Document issues and proactively communicate status and issues with all parties (internal customers, both users and executive steering committees) effectively using all media
3rd Party Vendor Management
  • Interfaces with brokers, 3rd party vendors, and data providers to ensure smooth delivery of services and business needs
  • Stay abreast of industry and specific provider updates, changes and issues via phone and face to face meetings
  • Ensure 3rd parties are satisfied with current arrangements with Harbor
  • Provide effective communication to the user community on applications/process
  • Maintain and update documentation for internal customers via intranet web pages
  • Facilitate new client setup
  • Ensure vendors are providing services/items as desired
  • Liaise with Finance, Legal, and Purchasing to ensure relationships are up to date
  • Conduct fact-finding missions, documenting pros/cons of competing 3rd party products
  • Make firm recommendations
  • Stay abreast of industry updates, changes and potential solutions
  • Work with all areas to determine client needs, present and future
  • Vet 3rd party offerings for 'best fit'
Assist in Process Improvement
  • Identify and document system deficiencies and recommendations
  • Liaise with client and investor services teams to identify efficiency opportunities
  • Liaise with Training/QC group to identify procedures where efficiency opportunities exist
  • Assist operations in rolling out procedures that use new process improvements
  • Identify and assist operations with eliminating process

Other duties as assigned.

Minimum Qualifications

  • Bachelor's degree or comparable job experience
  • Minimum of 3 years financial service operations experience
  • Minimum of 1-3 years of experience within in a Business Analyst and/or Project Management supporting role

Knowledge, Skills & Abilities Required

  • Experience with hedge fund, mutual fund, or transfer agency applications preferable
  • Excellent communication, written, and organizational skills to communicate complex information clearly and concisely
  • Working knowledge of business processes, system development and process improvements
  • A highly committed individual with a background in a problem solving, and project management in a financial service environment using Microsoft Project and SharePoint
  • Related experience with back office workflow including, trade processing, accounting, reconciliation helpful
  • Ability to lead testing projects
  • Working knowledge of IT concepts and terminology, including but not limited to, .NET, SQL, HTML, basic Internet and client/server architectures, all Microsoft Office applications and SharePoint. Current TA Systems knowledge is a plus
  • Analytical and organized, a time-management pro


Harbor Capital Advisors, Inc. is an Equal Opportunity Employer.

Working at Harbor Capital Advisors

What is working at Harbor Capital Advisors all about?  What can we offer that makes us a unique employer in the investment management industry? What type of career opportunities exist?
  • Working at Harbor means we expect you to put 100% of your effort toward supporting our shareholders. We believe the best interests of our shareholders always come first.
  • A career at Harbor means that you have the opportunity for broad exposure to multiple aspects of our business. Your access to both senior managers and colleagues across the company can provide rewarding work assignments and learning opportunities.
  • We offer the best advantages and efficiencies of a smaller company while providing the resources of a larger one. At Harbor, if you can identify ways to improve the business, you'll often be given the opportunity and resources to implement them.
  • Central to Harbor's past and future successes is integrity – our most important principle.
  • We hire talented people with an excellent work ethic; we pay fairly and we reward achievement.

Whether you are beginning your career in the investment management industry or are looking to continue your development and reach new goals, you should strongly consider the opportunities at Harbor.

We offer the following comprehensive benefits and programs:

  • A competitive compensation program that recognizes individual performance and contributions
  • Comprehensive medical (PPO and HMO), dental and vision options effective on date of hire
  • Short-Term and Long-Term Disability insurance coverage
  • Retirement contributions to your 401(k) account equal to 6% of your eligible pay each pay period. In addition to retirement contributions, Harbor will make matching contributions to your 401(k) account. The company will match dollar for dollar your contribution (whether pre-tax or Roth), up to 6% of your eligible pay
  • Medical and Dependent Care Flexible Spending Accounts
  • Group Life insurance in an amount equal to twice your annual base salary up to maximum of $500,000; In addition, Optional Life and AD&D insurance are available for purchase
  • Paid vacation and personal days
  • Nine or ten paid holidays, annually  
  • Commuter Benefits Program for qualified transit and parking expenses
  • Employee Assistance Program
  • Educational Expense Reimbursement Program
  • Student Loan Repayment Contributions
  • Corporate membership for Chicago's bicycle sharing program
  • Fitness Program Subsidy
  • Easy access to public transportation
  • Building amenities include parking garage with available car wash services, on-site restaurant, health club facilities and complimentary concierge and bike storage

We think you will find our central loop location convenient, offering an easy walk to public transportation. Our building is the first certified LEED all-business structure to be built in Chicago.