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Frequently Asked Questions

Frequently Asked Questions

Please select a topic from the list on the left. You will then be able to choose a specific question from the list of the most common and important questions our shareholders ask. If you ever need more information, or can't find the question or topic you want to explore, please call our Shareholder Services Representatives at 800-422-1050, Monday through Friday, between 8:00 a.m. and 6:00 p.m. Eastern time.

Customer Support FAQs

Retirement FAQs

Tax FAQs

How do I change my address?

Online

If you have established Online Access for your account, you may update your address via our website 24 hours a day. To register for Online Access or log in to your account, click here

You can also utilize the Account Services form via DocuSign. Please complete the Account Registration, Address Change or Correction, and Signature & Certification steps. The form will automatically be sent to our Shareholder Services Representatives to make the necessary updates to your account.

By Mail

Using the Account Services PDF form, please complete the Account Registration, Address Change or Correction, and Signature & Certification steps.

Mail the form to the appropriate address below:

First class mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.

By Phone

You may also submit your address change by speaking to a Shareholder Services Representative. Our Shareholder Services Representatives can be reached at 800-422-1050, Monday through Friday, between 8:00 a.m. and 6:00 p.m. Eastern time.

Note: Once you update your address, there will be a 10 business day hold on the use of your new mailing address for sending redemption checks, unless accompanied by a Medallion Signature Guarantee.

How do I change my name on my account?

Online

You can utilize the Account Services form via DocuSign. Please complete the Account Registration, Name Change Certification, and Signature & Certification steps. You must attach a copy of the marriage certificate or court documentation granting your legal name change. The form will automatically be sent to our Shareholder Services Representatives to make the necessary updates to your account.

By Mail

Using the Account Services PDF form, please complete the Account Registration, Name Change Notification, and Signature & Certification steps, making sure to provide a signature for both your former name and current name.  The form must contain a Signature Validation Program (SVP) Stamp*. If you are unable or unwilling to obtain this stamp, you must include a copy of the marriage certificate or court documentation granting your legal name change.

Mail the form to the appropriate address below. 

First class mail to: 
Harbor Funds 
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.

*Signature Validation Program stamps are used for non-securities events (non-financial transactions). An SVP stamp on a document ensures the following: that the signature on the document is genuine and that the signer has authority to sign the document. Harbor will accept an SVP stamp from an eligible guarantor such as a bank, broker, dealer, credit union, national securities exchange, registered securities association, clearing agency or savings association. If a financial institution does not participate in the SVP Stamp program, a Medallion Signature Guarantee stamp should be requested.

How do I set up or make changes to the Automatic Options on my account?

Online

If you have established Online Access for your account, you may add or make changes to an Automatic Investment Plan, Automatic Exchange Plan, and/or Automatic Redemption Plan* via our website 24 hours a day. To register for Online Access or log in to your account, click here.

You can also utilize the Automatic Transactions form via DocuSign. This form allows you to set up or make changes to an Automatic Investment Plan, Automatic Exchange Plan, and/or Automatic Redemption Plan. Please provide the appropriate banking instructions and be sure to attach a voided check or a savings account deposit slip, as well as the required signature(s). The form will automatically be sent to our Shareholder Services Representatives to make the necessary updates to your account.

By Mail

Please complete the Automatic Transactions PDF form. This form allows you to set up or make changes to an Automatic Investment Plan, Automatic Exchange Plan, and/or Automatic Redemption Plan. Please provide the appropriate banking instructions and be sure to include a voided check or a savings account deposit slip, as well as the required signature(s).

Mail the form to the appropriate address below.

First class mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.

By Phone

You may also change your Automatic Options by speaking to a Shareholder Services Representative at 800-422-1050, Monday through Friday, between 8:00 a.m. and 6:00 p.m. Eastern time.

How do I add or update the banking information on my account?

Online

If you have established Online Access for your account, you may add or update your banking information via our website 24 hours a day. To register for online access or log in to your account, click here.

You can also utilize the Account Services form via DocuSign. Please complete the Account Registration, Banking Information, and Signature & Certification steps. Please be sure to attach a copy of a voided check or a savings account deposit slip if you are adding ACH instructions for Electronic Transfers. The form will automatically be sent to our Shareholder Services Representatives to make the necessary updates to your account.

By Mail

Using the Account Services PDF form, please complete the Account Registration, Banking Information, and Signature & Certification steps. Please be sure to include a voided check or a savings account deposit slip if you are adding ACH instructions for Electronic Transfers.

Mail the form to the appropriate address below.

First class mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.

By Phone

You may also add or update your banking information by speaking to a Shareholder Services Representative at 800-422-1050, Monday through Friday, between 8:00 a.m. and 6:00 p.m. Eastern time.

Note: There will be a 10 business day hold on the use of this information for distributions once it has been added or replaced, unless accompanied by a Medallion Signature Guarantee.

How do I add or change beneficiaries on my account? (IRA & Non-IRA)

For non-retirement accounts registered to individuals and joint tenants with rights of survivorship only, please complete the Transfer on Death PDF form in its entirety, making sure to provide the required signature(s). This form is also available via DocuSign: upon completion, the form will automatically be sent to our Shareholder Services Representatives to make the necessary updates to you account.

For a Traditional, Roth, or SEP IRA you may update your beneficiary information by logging in to your account on harborcapital.com. Alternatively, please complete the IRA Beneficiary Designation form in its entirety, making sure to provide the required signature.

Mail the form to the appropriate address below.

First class mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.

How do I change my dividend or capital gains options?

Online

If you have established Online Access for your account, you may update your dividend or capital gains options via our website 24 hours a day. To register for Online Access or log in to your account, click here.

You can also utilize the Account Services form via DocuSign. Please complete the Account Registration, Distribution Options, and Signature & Certification steps. If you would like your distributions sent directly to your bank account, please provide the appropriate banking instructions and be sure to attach a copy of a voided check or a savings account deposit slip for Electronic Transfers. The form will automatically be sent to our Shareholder Services Representatives to make the necessary updates to your account.

By Mail

Using the Account Services PDF form, please complete the Account Registration, Distribution Options, and Signature & Certification steps. If you would like your distributions sent directly to your bank account, please provide the appropriate banking instructions and be sure to include a voided check or a savings account deposit slip for Electronic Transfer.

Mail the form to the appropriate address below.

First class mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.

By Phone

You may also submit your distribution options change by speaking to a Shareholder Services Representative. Our Shareholder Services Representatives can be reached at 800-422-1050, Monday through Friday, between 8:00 a.m. and 6:00 p.m. Eastern time.

How do I add Power of Attorney to my account?

Power of Attorney may only be added to IRA accounts, Individual and Joint Accounts. To add a Power of Attorney, please complete the Power of Attorney Authorization form. Please read this form carefully and completely, taking note that all signatures must be notarized.

If the account holder is incapacitated and cannot sign for themselves, a Power of Attorney Verification for Incapacitated Person form must be completed. This form allows for the sole signature of the Attorney-in-Fact and must contain a Signature Guarantee. Harbor requires a Medallion Signature Guarantee Stamp.

Non-Harbor Funds Power of Attorney agreements may be accepted upon review by our legal department. These documents must be certified within 60 days of receipt of the request by Harbor.

Mail the form/documents to the appropriate address below.

First class mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.

How do I change the registration on my account?

There are many situations that might require you to make changes to an account's registration. Please review the Re-Registration FAQs to learn more about changing the registration on an account.

Updating ownership of accounts can be complex. If you have any questions at all, please contact a Shareholder Services Representative at 800-422-1050, Monday through Friday, from 8:00 a.m. to 6:00 p.m., Eastern time for specific instructions on re-registering accounts.

Mail the completed documents and forms to the appropriate address below.

First class mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.

How do I obtain a Medallion Signature Guarantee Stamp?

Please refer to Harbor's Medallion Signature Guarantee Instructions for information on how to obtain a stamp.

Please keep in mind the following important information regarding Medallion Signature Guarantees:

  • The Medallion Signature Guarantee should not be dated or limited.
  • Photocopies of a Medallion Signature Guarantee are not acceptable.
  • A notary public is not an acceptable substitute for a Medallion Signature Guarantee.
  • A witnessed, verified, or certified signature is not an acceptable substitute for a Medallion Signature Guarantee.

A Medallion Signature Guarantee may be refused if any of the following is applicable:

  • It does not appear valid or in good form (it must be signed).
  • The transaction amount exceeds the surety bond limit of the Medallion Signature Guarantee.
  • The guarantee stamp has been reported as stolen, missing or counterfeit.

Please note: A Medallion Signature Guarantee will not take place of required documentation, which must be provided to Harbor Funds dependent upon the situation.

Will you accept a Medallion Signature Guaranteed request by fax?

Unfortunately, we are unable to accept a Medallion Signature Guarantee Stamp by fax. All requests that require a Medallion Signature Guarantee Stamp must be sent by mail to Harbor Funds.

Mail the completed documents and forms to the appropriate address below.

First class mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.

How do I purchase additional shares?

Online

If you have established Online Access for your account, you may submit an order to purchase shares via our website 24 hours a day using existing banking instructions on your account. If you haven't yet added banking instructions to your account, you may do that online as well.

To register for Online Access or log in to your account click here. Please note that any trades submitted after 4:00 p.m. Eastern time will receive the next business day's closing price.

You can also utilize the Additional Investments form via DocuSign. Please be sure to attach a copy of a voided check or a savings account deposit slip if you are adding ACH instructions for Electronic Transfers. The form will automatically be sent to our Shareholder Services Representatives to make the necessary updates to your account.

By Mail

To purchase shares by mail, fill out the investment slip included with your most recent transaction confirmation. Alternatively, you can download and print an Additional Investments PDF form from our website.

When completing an investment slip or Additional Investments form, be sure to include your account number, the name of the fund, the share class and the dollar amount to be purchased.

Make your check payable to "Harbor Funds" and mail it with your investment slip or Additional Investments form to the appropriate address below.

First class mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.

By Phone

You may also submit your purchase order by speaking to a Shareholder Services Representative. Our Shareholder Services Representatives can be reached at 800-422-1050, Monday through Friday, between 8:00 a.m. and 6:00 p.m. Eastern time.

By Wire

You can also purchase shares by wire. Instruct your bank to wire the amount of the additional investment to State Street Bank and Trust Company using the banking instructions below. Be sure to include your account number, the name of the fund, the share class and your account registration.

Wire to:
State Street Bank and Trust Company
Boston, MA
ABA#: 0110 0002 8
Acct: DDA #3018-065-7

Can I purchase Harbor Funds if I am not a U.S. Resident?

Harbor Funds are available for sale in all 50 United States, the District of Columbia, Puerto Rico, U.S. Virgin Islands and Guam. Certain Harbor funds are also available for sale to certain government approved pension plans in Peru.

Shares of the Harbor Target Retirement Funds are currently available for sale only through retirement plans sponsored by Harbor Capital Advisors, Inc. and Owens-Illinois, Inc. Shares of the Target Retirement Funds may in the future be made available for broader distribution. The Funds reserve the right to reject any offer to purchase shares.

What are the required minimum investments?

Asset Class Minimum Investments

Institutional Class Open to all shareholders
  • $50,000 minimum investment in each fund (except for Strategic Markets and Fixed Income Funds)
  • $1,000 minimum investment in Strategic Markets and Fixed Income Funds

Administrative Class Limited only to employer-sponsored retirement or benefit plans and financial intermediaries
  • $50,000 minimum investment in each fund
  • No minimum investment for employer-sponsored retirement or benefit plans

Investor Class Open to all shareholders
  • $2,500 minimum investment for regular accounts and $1,000 minimum investment for IRA and UTMA/UGMA accounts

Retirement Class Open to all shareholders
  • No minimum investment for the following types of institutional investors that maintain accounts with Harbor Funds at an omnibus or plan level: (1) employer-sponsored retirement or benefit plans, including: (i) plans established under Internal Revenue Code Sections 401(a), 403(b) or 457, (ii) profit-sharing plans, cash balance plans and money purchase pension plans, (iii) non-qualified deferred compensation plans, and (iv) retiree health benefit plans, and (2) accounts maintained by financial intermediaries, including investment firms, banks and broker-dealers
  • $1,000,000 minimum investment in each fund for all other types of accounts, including individual accounts, personal plans such as Individual Retirement Accounts (IRAs), SEP IRAs, Simple IRAs and individual 403(b) plans, and institutional accounts that are not maintained by a financial intermediary at an omnibus or plan level with Harbor Funds


Not all classes are available for all Harbor Funds.

How do I exchange shares?

Online

If you have established Online Access for your account, you may submit an order to exchange shares via our website 24 hours a day. To register for Online Access or log in to your account, click here. Please note that any trades submitted after 4:00 p.m. Eastern time will receive the next business day's closing price.

By Mail

You may mail a written exchange request to our Shareholder Services Representatives. State the account number, name of the fund, the share class, and number of shares or dollar amount to be exchanged. Sign the request exactly as the name or names appear on the account registration and mail it to the appropriate address below.

First class mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery services.

By Phone

You may also submit your exchange order by speaking to a Shareholder Services Representative. Our Shareholder Services Representatives can be reached at 800-422-1050, Monday through Friday, between 8:00 a.m. and 6:00 p.m. Eastern time.

How do I sell shares?

Redemptions can be paid by check, wire, or ACH transfer. If the proceeds are to be sent anywhere other than the address or bank account of record, a Medallion Signature Guarantee Stamp must be included for all required signatures. There are a variety of ways you can request to redeem shares:

Online

If you have established Online Access for your account, you may submit an order to redeem shares via our website 24 hours a day. To register for Online Access or log in to your account, click here. Please note that any trades submitted after 4:00 p.m. Eastern time will receive the next business day's closing price.

*Note: Redemptions from an IRA account may not be submitted online. Please use one of the other methods provided below.

By Mail

You may mail a written redemption request. Simply state the account number, name of the fund, the share class, and number of shares or dollar amount to be sold. Sign the request exactly as the name or names appear on the account registration and mail it to the appropriate address below.

First class mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.

By Phone

You may also submit your redemption order by speaking to a Shareholder Services Representative. Our Shareholder Services Representatives can be reached at 800-422-1050, Monday through Friday, between 8:00 a.m. and 6:00 p.m. Eastern time.

How do I donate Harbor Funds assets to a charitable organization?

From a Taxable Account:

To make a charitable donation from a taxable Harbor Funds account, Harbor requires a clear and complete Letter of Instruction accompanied by a Medallion Signature Guarantee Stamp 

From an IRA:

Each year, the IRS allows IRA owners age 70½ or over to exclude up to $100,000 of these QCDs from gross income. For a married couple, if both spouses are age 70½ or over and both have IRAs, each spouse may be allowed to exclude up to $100,000 for a total of up to $200,000 per year. In order to process a qualified charitable distribution from an IRA, Harbor will require an IRA Distribution Request Form accompanied by a Medallion Signature Guarantee Stamp. Please note that Federal and State withholding will not be applied to Qualified Charitable Distributions.

Charitable Distributions can be:
  • Sent by check payable to the charitable organization. Provide the name and address of the charitable organization in your instructions. Unless you request anonymity, Harbor will send the check to the charitable organization with a letter identifying you as the donor and including the date of liquidation, fund designation, and dollar and share value of the liquidation. Please note that anonymous donations are not tax-deductible. Please consult with a tax advisor if you have questions on this process.
  • Transferred to an account held in the name of the charitable organization at Harbor. If an account does not already exist, Harbor requires a completed New Account Application for the organization and a certified copy of the Corporate Resolution or Articles of Organization in addition to the Medallion Signature Guaranteed request signed by the donor.
  • Transferred to an account held at another financial institution. You must confirm that the account is active at the receiving financial institution. The Medallion Signature Guaranteed request must contain the name of the financial institution where the account is held, the house account number for the financial institution, the name of the organization, and the charitable organization's account number.

Mail the completed documents and forms to the appropriate address below: 

First class mail to:
Harbor Funds
P.O. Box 804660
Chicago, IL 60680-4108

Express or registered mail to:
Harbor Funds
111 South Wacker Drive
34th Floor
Chicago, IL 60606-4302

Please be aware that Harbor Funds is not responsible for any mail that is lost or misdirected by the U.S. Post Office or any other delivery service.

How long does it take to process a redemption request?

All redemption requests are typically processed on the day that they are received in good order. Requests received after 4:00 p.m. Eastern time will receive the next business day's closing price.

When will I receive the proceeds from my sale?

The time it takes to receive your proceeds will depend on the payment method you selected, but all proceeds are typically sent the day following the redemption. For payment by check, please allow 3-5 business days for delivery by the U.S. Postal Service. For ACH transfers, proceeds are typically deposited into your bank account within 3 business days. Wire redemptions are typically received within 1 business day of the redemption; however your bank may charge a fee for the wire.

Is there a fee for wiring money?

Harbor Funds does not charge a fee for incoming or outgoing wires. However, we recommend that you check with your current Banking Institution before submitting a wire request, as you may incur a charge from your Bank.


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Harbor Funds Distributors, Inc. is the Distributor of the Harbor Mutual Funds.
Foreside Fund Services, LLC is the Distributor of the Harbor ETFs.
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Investing involves risk and the potential loss of capital.

Investors should carefully consider the investment objectives, risks, charges and expenses of a fund before investing. To obtain a summary prospectus or prospectus for this and other information, click here or call 800-422-1050. Read it carefully before investing.

All trademarks or product names mentioned herein are the property of their respective owners. Copyright © 2024 Harbor Capital Advisors, Inc. All rights reserved.